Terms and Conditions

iNFORMED (“Service Provider”) agrees to provide to the Customer the following services:  Production and delivery of the Lens At-Risk Donor (“ARD”) package.  The ARD package includes a .pdf report and a scored donor file in a .csv (comma-separated values) file.  This Agreement shall be governed by and construed in accordance with the laws in force in the Province of Ontario, Canada and federal laws applicable therein.

Yearly Subscription:  Customer is entering into a 12-month agreement with the Service Provider.  Customer agrees to pay the full yearly subscription price prior to the first delivery of their ARD package.  Service Provider will deliver a total of twelve (12) consecutive monthly ARD packages.  Subscription start date is the date of the first ARD package delivery, and shall terminate 11 months later, after the final monthly subscription is delivered.

Monthly Subscription: Customer is entering into a month-to-month agreement with the Service Provider.  Customer agrees to pay the monthly subscription price every month prior to the delivery of their ARD package for the month.  Service Provider will deliver consecutive monthly ARD packages until Customer cancels subscription.  Monthly subscriptions may be cancelled by providing the Service Provider a notice in writing 30 days prior to the next gift file upload date.  Customer may send written notice via email (sales@informedcg.com) or by mail (251 Laurier Avenue West, Suite 900, Ottawa, ON, K1P 5J6).

Customer agrees to upload gift data by the 15th of each month.  Failure to do so may result in non-production of the ARD package for the month.  Months where the ARD package is not produced due to missing gift data are counted as valid subscription deliveries under both monthly and yearly scenarios.